Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through our payment partners)
• Educational progress and course completion data
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process payments and manage your account
• Track your learning progress and provide personalized recommendations
• Send you important updates about your courses and our services
• Respond to your questions and provide customer support
• Comply with legal obligations and enforce our terms of service

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our services. You can control cookie settings through your browser preferences.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Age Restriction: ACE LEARNING LLC services are designed for users aged 13 and above. Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services.

If you are a parent or guardian and believe your child under 13 has provided ACE LEARNING LLC with personal information, please contact us immediately so we can delete such information from our systems.

8. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and personal data
• Opt-out of marketing communications
• Request a copy of your data
• Object to certain processing of your personal information

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, please contact us through our contact page.